Duress & medical alarms
Response at the touch of a button.
Whether you're protecting frontline staff or someone you love at home, a duress alarm gets help on the way the moment a button is pressed. Configurable, monitored, and built to work even when nothing else does.
Two situations, one principle
Press a button, get help. The form factor and response chain change with the situation, but the promise is the same. We build duress alarms for two distinct audiences:
Protect your frontline
For staff facing public risk: retail, healthcare, lone workers, banking, hospitality. A discreet button or wearable that puts trained help on the way without the person having to make a call.
- Hidden under-counter buttons for retail and reception
- Wearable duress for lone workers and field staff
- Silent or audible activation — your call
- Connected to your monitoring centre or escalation chain
Peace of mind at home
For loved ones living independently — a wearable pendant they can press if they fall, feel unwell, or need help. They stay independent. You sleep at night.
- Lightweight pendant or wristband — worn comfortably all day
- Optional automatic fall detection — no button press needed
- Two-way voice — speak directly with the operator
- Family or carer is notified alongside emergency response
Built for the situation
A duress alarm is only useful if it’s where you can reach it when you need it. We supply and install a range of form factors so the right device is matched to the right scenario.
Pendant
Worn around the neck or wrist. Lightweight, water-resistant, long battery.
Under-Counter Button
Hidden hard-wired button for retail, reception or banking environments.
Man-Down Tilt
Auto-activates if the wearer falls or stays horizontal beyond a set time.
No-Motion Detector
Triggers if no movement is detected within a set period — for solo high-risk roles.
Mobile App
Smartphone-based duress with GPS — for field staff and lone workers on the move.
From button to response
Every duress activation goes through the same four-step chain. No phone call, no menu, no waiting on hold.
Button pressed
A discreet press, fall detection, or no-motion event triggers the alarm — silently or audibly, your choice.
Signal sent
Encrypted alert transmits via cellular and IP to the monitoring centre, with location and device ID attached.
Operator verifies
A1-graded control room operator follows your custom procedure — voice contact, neighbour, family, emergency services.
Response on the way
Police, paramedics, patrol or a nominated key-holder dispatched — and you’re notified in real time.
For your staff, it’s safety at work. For mum and dad, it’s independence at home. Same simple promise: press a button, get help.
Three things to decide
Every duress system is built around three questions. Don’t worry if you don’t have answers yet — we’ll walk you through them.
Who should be alerted?
A 24/7 monitoring centre, a manager’s mobile, security patrol, family members, or directly to emergency services. Or a chain — try the manager first, then escalate. Your call.
Silent or visible activation?
Silent works for retail or banking — don’t tip off the offender. Audible with strobe lights works in clinical or aged-care settings to attract immediate help and deter aggression.
Manual press, or auto-trigger?
A button press is most common. Add tilt detection (man-down) for unconscious or fall events, or no-motion timing for high-risk solo work. Sometimes you want all three on the same device.
Common questions
Quick answers to what people most often ask. Anything else, give us a call.
How quickly does help arrive after a button is pressed?
Will it work outside the home or workplace?
What if it’s pressed by accident?
Does the wearer need to charge it every night?
What does it cost?
Can it integrate with our existing alarm or access system?
Send us a message
Tell us about your premises and what you’re looking to protect. We’ll come back to you within one business day with the right options.
Get In Touch
Fill in the form below and we’ll get back to you shortly.
