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Local · Trusted · 24+ years

Regional Victoria’s security specialists since 2002

Founded in Shepparton, we’re the premier provider of commercial and residential security solutions across regional Victoria and regional NSW. Real local people, fully licenced, with the technical depth to design and install systems that keep working long after we’ve left the job.

Insight Protection Solutions team and vehicle
Insight Protection Solutions Shepparton · Est. 2002
24+ Years
Trading since September 2002
25+ Towns
Across regional Vic & NSW
4.9★
Google rating from local clients
5
Service categories under one roof
Our Story

Founded by Mark Liversidge in 2002

After 12 years working in the security industry — on the tools and in management — Mark started his own business with one principle: combine genuinely modern technology with service that doesn’t disappear after the install.

Mark Liversidge established Insight Protection Solutions in September 2002, following 12 years of prior experience in the security industry. His background spans both technical and managerial roles — meaning the same person who designs your system understands how it’ll be installed, maintained, and used day-to-day.

That dual perspective shapes how we work. Whether you own a private residence or a commercial business, we won’t hand you an off-the-shelf system. Every install is individually designed for the premises, the risk profile, and the budget — and we’ll explain exactly why each component is in there.

Over more than two decades, the business has grown steadily on the back of one decision Mark made early: recruit the attitude and train the skill. Today the team includes skilled technicians, apprentices coming through the trade, department managers running specialist areas, and customer service and admin staff — all of them locals, all of them aligned on the same standard of work.

Our work ethic
Recruit the attitude. Train the skill.
— Mark Liversidge, Founder
The Team

Real locals, on the tools

Steady growth over 24+ years has built a team of like-minded people across four core groups. When you call us, you’re not getting a call centre — you’re getting one of these people.

Technicians

Skilled trades doing the install, programming and on-site service. Fully licenced, fully insured, and the people you’ll meet on the day.

Apprentices

Learning the trade with us — how we keep the next generation of regional techs coming through. Hands-on training, mentored by senior staff.

Department Managers

Specialists running each service area — alarms, CCTV, access, intercoms. Deep knowledge in their domain, not a generalist trying to cover everything.

Customer Service

The voice on the phone when you call — coordinating bookings, fielding questions, and making sure nothing falls between the cracks.

Mission Statement

Why we’re in business

We aim to guarantee exceptional customer satisfaction from first point of contact through to installation, with continuing servicing, guidance and assistance.

Send us a message

Tell us about your premises and what you’re looking to protect. We’ll come back to you within one business day with the right options.

Get In Touch

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Thanks — we’ve got it

One of the team will be in touch within one business day. If it’s urgent, give us a call on 03 5821 2677.

Get in contact today

Talk to a real local — we’ll listen to what you need and recommend the right setup. No pressure, no jargon.

Call Us 03 5821 2677